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Vable Inbox allows you complete control over your organization’s email subscriptions. Move away from Outlook or other email service rules and receive them via a single, convenient interface.

Create Vable Inbox Rules to tell the system which emails to group together, and how to process those emails. This guide takes you through the process of signing up for email subscriptions to arrive in your Vable Inbox and creating Rules to match groups of emails.

Once you have created a Rule, you will need to apply an action to the Rule. Find out how to activate content extraction and email forwarding in the relevant guides:

How to Set Up a New Email Subscription

If you do not already know your organization’s Vablemail address, reach out to support@vable.com to request it. Variants of your Vablemail address can be created should this be necessary. This is particularly useful when receiving multiple email subscriptions that have overlapping information, as it provides a further value on which to match emails, thus enabling you to separate each email subscription to be processed by separate Inbox Rules. For further information on this, please reach out to Vable Support.

Subscribe your Vablemail address to receive email subscriptions, alerts, and publications. In some cases, you will be able to self-subscribe and in other instances, you may need to request that the publisher subscribe the email address on your behalf.

Navigating the Vable Inbox

When a new email is subscribed to your Vablemail address, you will need to create an Inbox Rule so that it is processed correctly. Just like other email clients, such as Outlook, Vable Inbox Rules will group emails together and tell the system how they should be handled.

To get started, navigate to the Inbox in the top menu of the platform.

Here you can see all incoming emails. The default filter on this page displays all emails received. This includes those which have a rule and those which have not been set up. Icons will help you identify the status of an email:

The left-hand filters allow you to narrow down emails by status. You can also search through the emails using keywords.

Create a New Rule from an Existing Email

To review new emails, click on the New filter in the left-hand menu. Tick the box beside the email for which you want to create a rule and from the top of the list of emails, click the + icon. This will take you to a rule creation page.

Give your rule a title and a description, as required. Amend the Matching Rules to dictate which emails will match your rule based on sender, recipient email addresses and email subject (title).

Rules rely on consistency. Identify which parts of the email will be consistent, and you can apply rules types such as starts, ends, exact & contains, to determine how broad or narrow the match will be. Be aware that subjects, senders etc. may change so think about this carefully. In some instances you may need to allow for more than one variation on a matching field, this can be done using the OR operator.

For example, on some occasions publishers use more than one email address to send newsletters. In the example below, both are from Pinhawk but cover two different subscriptions that you want to include under the same rule. In this case you would change the sender field to contains and use the format first email OR second email.

In certain instances, it may be necessary to match on the body text. For example, if a publisher sends multiple email subscriptions from one email address and it’s not possible to direct the various subscriptions to unique recipient addresses, the only differentiating factor, such as the publication name, may appear in the email body itself. In such a case, you can opt to match on the text field and include the information, such as the publication name here. The text field is set to contains by default, and works with the OR operator to allow for more than one variation.

It's important to review the email subscription to determine what fields (and portions therein) will be consistent in order to set these fields.

Information will be auto-filled based on the details of the email that was selected to create the rule. If a field, such as the title field, is not needed for matching, it can be deleted using the trash bin icon.

Changes to these fields may need to be applied if the information is too broad or narrow to match all emails. To check your settings and any changes, click on Test Match to see which emails match your current settings (these are found at the bottom of your view).

Once your Matching Rules have been satisfactorily set up, click on Save Changes. At this point your page will refresh and you will see options for extracting the content - to be used in Topics and Newsletters - or forwarding on to End Users.

Your Inbox Rule has now been set up to match future emails. Next you will want to set up extraction, forwarding or both.

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